A B2C platform: jumei.com
[Original #2 Listen to consumer’s heart at B2C platform] In recent years, the continuous expansion of e-business has strongly hit the line shops, and many shopkeepers find that the passenger flow has been moving from the traditional channel to online shopping. Although the e-business brings such hit to the line shops, it is undeniable that today's society is informationizing and massifying. E-business not only allows consumers to conduct online transactions all the time, but also make it possible for the seller to exhibit commodity and conduct sales directly by computer. These are two famous brands in China: Taobao, jumei.com, which have respectively adopted the C2C and B2C business mode, and have occupied a large part of the Chinese market. In my last blog, I have introduced the way of communication between Taobao platform (C2C) and customers. Now I will introduce how jumei.com (B2C) collect customer needs and promptly upgraded platform and product maintenance. www.t...